(Customers outside the United Kingdom should refer to our list of distributors in our 'International' link).

MONO Equipment has always recognised the necessity of maintaining a fast and efficient after sales service both during and after a warranty period. To this end our Customer Service Department offers :-

• 28 regionally based, factory trained
  engineers.
• First time fix in most cases.
• 24 hour service cover, 365 days a year
  where necessary.
• 24 hour spares availability where necessary.
• Structured service contracts to suit individual
  needs, both in terms of equipment and cover.

Spare parts
MONO dedicated spare parts stores carries more than £1.5 m worth of stock from which we are able to supply parts for the full range of machines that we sell, whether MONO manufactured or other well known specialist suppliers.

Security :
Working with MONO will induce a feeling of security. Our understanding and experience of working closely with our clients will encourage customers to benefit from a plethora of bakery innovation carefully cultivated over 50 years of providing a specialist service.

Training bakeries
We have a large 2000 square feet test and training bakery at our factory in Swansea. The staff and equipment are at our customers' disposal. We will, if you wish, train your personnel to a certified standard. MONO will factory train service and plant engineers, if required.

MONO - The Future
MONO Equipment faces the future with the
same priorities that distinguish its past :

Assured quality through a commitment to excellence at every stage of design and manufacture; customer support; a continuing determination through constant research and development to improve its service to industry.

From the sure and solid base of its past achievements MONO is ready for new challenges, wherever they come from.

Furthermore, MONO intends to continue its strategy of building close working relationships with British manufacturers of complementary products - to the benefit of our customers.


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Right: Your factory trained engineering team is situated in all the main UK regions to support you.